Noviibet FAQ — Frequently Asked Questions

Registering on Noviibet is very easy. Click the "Register" button at the top of the homepage. In the registration form, enter your name, phone number, email, and a strong password. Accept the terms and conditions and click "Complete Registration." Your account will be activated instantly and you can log in and start playing. For more details, visit our Registration Page see.

Account verification is an essential part of our security policy. It ensures you are 18 years or older and that your identity is legitimate. Verification requires a government-issued ID (national ID card, passport, or driver's license) and proof of address. Without verification, you will not be able to withdraw funds.

Click the "Forgot Password?" link on the login page. Enter your registered email or phone number. We'll send you a link to reset your password. Click the link and set a new password. If you face any issues, contact our support team.

Yes, you can change your email and phone number from your account settings. However, for security reasons, you'll need to provide a verification code sent to your current email or phone and verify the new information. The change may take up to 24 hours to complete.

Yes, you can close your account at any time. To do this, go to account settings and look for the "Close Account" option. Before closing your account, make sure there is no money remaining in your account. Once closed, you cannot reopen it and must wait 7 days before opening a new account.

You can deposit using multiple methods on Noviibet. After logging in, click the "Deposit" menu. You'll see various options including mobile banking, bank transfer, credit card, debit card, and e-wallets. Select your preferred method, enter the amount, and follow the instructions. Deposits are usually instant or processed within a few minutes. For more details, visit our Deposit Page see.

The minimum deposit amount on Noviibet is BDT 100. However, the minimum amount may vary depending on the deposit method. Some methods allow you to start from BDT 50, while others require BDT 200. On the deposit page, you'll see the minimum and maximum amounts for each method.

Noviibet does not charge any fees on deposits. However, your bank or mobile banking service provider may apply their standard charges. These charges vary and depend on your provider. It's a good idea to check with your provider about charges before depositing.

Most deposits are credited to your account instantly or within 1–2 minutes. However, some methods may take 5–10 minutes. Bank transfers during nights or holidays may take a few hours or a day. If it takes longer than 2 hours, contact our support team.

If a deposit fails, your money will be returned to your bank or mobile banking account. This can take 2–4 business days. If the money doesn't come back or has been deducted from your account but not credited to Noviibet, inform our support team with your transaction reference number. We will help resolve the issue.

Withdrawing your winnings is very easy. After logging in, go to the "Withdrawal" or "Withdraw Funds" section. Enter the amount you wish to withdraw and select your preferred method. You can withdraw using the same method you used to deposit. Follow the instructions and wait for the withdrawal to be approved. Typically, the funds will reach your account within 24–48 hours.

The minimum withdrawal amount on Noviibet is typically BDT 500. However, this may vary depending on the withdrawal method. Some methods allow you to start from BDT 100, while others require BDT 1000. On the withdrawal page, you'll see the minimum amount for each method. Withdrawal requests below the minimum will be rejected.

After submitting a withdrawal request, it's usually approved within 2–4 hours. After that, your funds will reach your bank or mobile banking account within 1–2 business days. Processing may be slower on weekends or public holidays. For urgent withdrawals, contact our support team.

Yes, for security reasons, your account must be fully verified before you can withdraw. This is done by providing proof of identity and address. Without verification, you cannot request a withdrawal. The verification process typically takes 2-3 business days. Check your account settings to see if verification is complete.

Noviibet offers a generous welcome bonus for new players. When you register and make your first deposit, you'll receive a matching bonus. For example, if you deposit BDT 10,000, you may receive a bonus of up to BDT 10,000. You can use this bonus to play, and if you win, the money stays in your account. However, bonuses come with certain terms and conditions that Promotions Pagecan view.

Each bonus comes with specific terms and conditions you must follow. The most important condition is the "wagering" or "rollover" requirement. This means you must play the bonus a certain number of times before you can withdraw it. For example, 5x wagering means you must play the bonus five times. Other conditions include time limits, restrictions on specific games, and more. Read and understand all terms before accepting a bonus.

Cashback bonus is an offer where you get back a percentage of your losses. For example, if Noviibet offers 10% cashback and you lose BDT 10,000 in a week, you'll receive BDT 1,000 as cashback. This cashback is typically given on a weekly or monthly basis. You may need to meet certain conditions to receive cashback. For more details, visit our Promotions Page see.

A referral bonus is a program where you earn rewards by inviting friends or family to Noviibet. You get your unique referral link that you can share with your friends. When they register through your link and play, you receive a referral bonus. The referred player also often gets a welcome bonus. It's a win-win situation where everyone benefits.

Noviibet offers hundreds of games across different categories. Fish games are hugely popular and fun. Slot games let you spin the reels and win big jackpots. Table games include blackjack, roulette, baccarat, poker, and more. Live Casino games put you face-to-face with a real dealer or croupier. Sports Betting lets you place wagers on different sports. Every game comes with its own theme, rules, and winning potential. For more details, visit our Platform Page see.

RTP stands for "Return to Player" — the percentage returned to the player. It indicates the average percentage of their wagers a player will receive back over the long term. For example, if a slot game has an RTP of 96%, then over time, a player will get back an average of BDT 96 for every BDT 100 wagered. House edge is the casino's profit percentage, calculated by subtracting the RTP from 100%. In the example above, the house edge would be 4%. Games with higher RTP are better for players, but this does not guarantee short-term results.

Yes, all games at Noviibet are completely fair and unbiased. We source games from leading developers who comply with international standards. All games use Random Number Generator (RNG) technology which ensures that every outcome is truly random and unpredictable. We regularly have our games tested by third-party auditors. You can be confident that every win or loss is entirely based on chance.

Betting limits vary for each game. Some games have a minimum bet of just BDT 1 and a maximum of up to hundreds of thousands. Other games may have a more limited betting range. When you load a game, you'll always see the minimum and maximum bet amounts. For new players, it's a good strategy to start with smaller bets and gradually increase.

Noviibet works on all modern devices. You can play from your smartphone, tablet, laptop, or desktop computer. Noviibet is a fully responsive platform that adapts perfectly to any screen size. Both iOS (iPhone, iPad) and Android devices are supported. Our website works on all web browsers — Chrome, Firefox, Safari, Edge, and more. For the best experience, use the latest browser version.

Noviibet requires a stable internet connection to play. The minimum speed is 1 Mbps, but we recommend at least 3–5 Mbps for the best experience. Both 4G mobile networks and Wi-Fi work well. Slow connections may cause games to load slowly, lag, or freeze. If you lose connection mid-game, the game will attempt to reconnect seamlessly.

Noviibet takes security very seriously. We use the latest SSL encryption technology to protect all your personal and financial information. Your password and banking details are never stored directly on our servers. We maintain strong firewalls and security measures to prevent unauthorized access. Always use a strong password to keep your account secure, and never share your login details with anyone.

If a game doesn't load or freezes, first check your internet connection. Try clearing your browser's cache and cookies. Refresh your browser or reload the page. Try a different browser or device. If the problem persists, contact our support team and describe your error in detail. We'll help resolve the issue quickly.