Our Commitment
At Noviibet, responsible gaming is our top priority. Our goal is to create an environment where players can enjoy themselves safely, mindfully, and ethically. We recognize that gaming addiction is a real concern, which is why we offer a range of tools and resources to help you stay in control.
Our core principles: Gaming should be entertainment, not an investment. Never wager more than you can afford to lose, and always respect your limits.
Age Verification & Restrictions
We strictly enforce age limits
Only individuals aged 18 or over may play at Noviibet. This isn't just a rule — it's our commitment to protecting minors. We use multiple methods to verify age:
- Date of birth verification at registration.
- Verification with government-issued ID.
- Regular monitoring for irregular behavior.
- Accounts suspected of being used by minors will be suspended immediately.
For parents and guardians: If you suspect a minor is using Noviibet without your permission, please contact us at [email protected]. We will investigate immediately.
Self-Control Tools
Noviibet provides every player with a range of tools to help you stay in control of your gaming:
Time Limits
You can set daily, weekly, or monthly time limits. Once your limit is reached, your account will be locked automatically.
Budget Control
You can set a maximum deposit amount for a given time period.
Self-Exclusion
If you feel gaming is becoming a problem, you can close your account entirely.
Gaming History
View all your gameplay, bets, and transactions in full transparency to better understand your habits.
Real-Time Alerts
We'll alert you when you reach a set spending or loss threshold.
Support Contact
Reach out to us any time for advice on managing your gaming.
Warning Signs
If you notice any of the following signs in yourself, it may be time to reconsider your gaming habits:
- Escalating time and money: You keep spending more time and money to get the same level of excitement.
- Chasing Losses: You cannot stop even when you're losing, and keep chasing your losses.
- Hiding your gaming: You are being dishonest with loved ones about your gaming activity and spending.
- Financial concerns: You are borrowing money to fund gaming or struggling to pay your bills.
- Relationship Issues: Your family and friends are expressing concern about your gaming.
- Mental health concerns: Without gaming, you feel anxious, restless, or low.
What to do if you notice these signs: Contact Noviibet Support immediately or use our self-exclusion option. Your well-being comes first.
Support Resources & Advice
If you or someone you care about is struggling with gaming addiction, know that you are not alone and help is available:
Noviibet Support
Our customer support team is available 24/7 and trained to advise on gaming control. We provide non-judgmental, confidential assistance. Contact us: [email protected]
Professional Support
There are organizations in Bangladesh that work with gaming addiction and offer free counseling and support. You can also reach out to local mental health professionals.
Family Support
If someone in your family is struggling with gaming addiction, talk to them openly and with empathy. Without pressure or blame, encourage them to seek help.
Set Goals
Set a clear gaming budget, time limit, and goals — then stick to them.
Social Support
Lean on friends and family for support and practice responsible gaming together.
Education & Awareness
Learn about gaming risks and protection, and help raise awareness among others.
Fair Play & Transparency
Responsible gaming means ensuring a fair and transparent environment for all players:
Provably Fair
All games at Noviibet are audited and certified by independent third parties. We use Random Number Generators that meet industry standards. You can view the statistics and RTP (Return to Player) for any game at any time.
Transparent Policies
We don't believe in hidden terms or vague conditions. Every promotion, odds, and charge is clearly disclosed. You always know exactly what you're doing and why.
Our commitment: We treat all players equally and never make unrealistic promises.
Our Standards & Certifications
Noviibet works with international responsible gaming organizations and upholds industry best practices. We follow the sector's leading standards and regularly review our approach.
Our core values:
- Full protection for minors and strict age verification.
- Fair and transparent gaming opportunities for all players.
- Clear information and warnings about the risks of gaming.
- Easily accessible support and resources for all players.
- Financial market protection and anti-fraud measures.